Contact information

Welcome to MODERN UTENSIL KIT, operated by VF GENERAL CONTRACTOR CORP. We believe that helpful customer service should be straightforward, clear, and easy to reach.

Whether you have a question about a decorative tray, need information about a coaster set, want to check whether a phone stand suits your device, or require assistance with an existing order, you can contact us using the details below.

1. Business Information

Store Name: MODERN UTENSIL KIT
Legal Business Name: VF GENERAL CONTRACTOR CORP
Contact Person: Dezmond Adams
Website: https://www.modernutensilkit.com/
Customer Service Email: [email protected]

Business Address:
1611 N 71 ST TERRACE
HOLLYWOOD, FL 33024
United States

Return Address:
1611 N 71 ST TERRACE
HOLLYWOOD, FL 33024
United States

Please note that products should not be mailed to the return address until our customer service team has provided return authorization and instructions.

2. Customer Service Email

For product questions, order assistance, payment concerns, delivery issues, returns, refunds, or general inquiries, please email:

[email protected]

To help us identify your request, include your full name, order number if applicable, and a clear explanation of the issue.

For faster handling, you may use one of the following subject lines:

  • Product Information

  • Order Status

  • Shipping and Tracking

  • Return or Refund Request

  • Damaged or Incorrect Item

  • Payment or Checkout Assistance

  • Privacy Request

  • General Customer Support

3. Product Information

Our store focuses on practical accessories that add convenience and visual appeal to everyday spaces.

Decorative Trays

If you have questions about a tray's dimensions, shape, material, finish, color, or intended use, please identify the product by its listing name or order reference. We can help clarify information shown in the product listing.

Coasters

For questions about coaster quantities, sizes, materials, surface finishes, or care details, please include the product name or listing reference. We recommend reviewing the product specifications before ordering to ensure that the design suits your intended table or surface.

Phone Stands

If you are unsure about device compatibility, support angles, dimensions, adjustment features, or included components, please provide the product name and the relevant device details. Compatibility may vary depending on device size, thickness, case, and stand design.

4. Order and Payment Assistance

If you have questions about an order confirmation, payment status, checkout issue, or order modification, please include your order number and the email address used at checkout.

For your protection, do not send full payment card numbers, card security codes, account passwords, or other highly sensitive financial information through ordinary email.

5. Shipping and Delivery Support

For shipping questions, please provide your order number and tracking reference if one has been issued.

If your package appears delayed, the tracking information seems incorrect, or an order is marked as delivered but cannot be located, describe the situation in your message. We will review the available order and shipment information and assist with the next appropriate steps.

6. Returns, Refunds, and Product Concerns

For a return or refund request, please include:

  • Your order number.

  • The product name.

  • The reason for your request.

  • Whether the item has been used.

  • Photographs if the product arrived damaged, defective, or incorrect.

Please wait for return instructions before mailing an item. Our Return and Refund Policy explains eligibility, inspection, and refund procedures.

7. Privacy and Data Requests

For questions about personal information, access requests, correction, deletion, or other privacy matters, email [email protected] with the subject line Privacy Request.

We may need to verify your identity before responding to certain requests. Requests will be handled according to applicable law and our Privacy Policy.

8. Written Business Correspondence

Written correspondence may be addressed to:

VF GENERAL CONTRACTOR CORP
Attn: Dezmond Adams
1611 N 71 ST TERRACE
HOLLYWOOD, FL 33024
United States

Please include enough information to identify the relevant order or inquiry. Do not send returned merchandise to this address unless our team has confirmed that the return is authorized and provided the applicable instructions.

9. Customer Communication

We aim to review customer messages and respond within a reasonable period. Response times may vary depending on inquiry volume, holidays, order complexity, and whether additional information is required.

For the most efficient assistance, please provide all relevant information in one message where possible. If you send additional photographs or documents later, refer to the same order number so that we can connect the information to your original request.

Thank you for choosing MODERN UTENSIL KIT. We appreciate your business and welcome the opportunity to help make your shopping experience convenient and dependable.